We offer delivery across the UAE and worldwide.

Delivery

• Please note that delivery times may vary slightly depending on the courier and your location.
• After completing your order on our website, we will contact you to confirm the delivery details and provide the exact shipping cost.
• Shipping fees are calculated individually and are paid directly to the courier.
• Delivery within the UAE takes 1−2 business days.

(01)

• Please note that delivery times may fluctuate due to customs or local courier policies.
• Shipping fees are calculated individually after purchase and may vary depending on the courier and location.
• DHL Express: 3−7 business days.
• Standard postal service: 10−14 business days.
• Orders are dispatched within 48 hours of payment confirmation.
• Shipping times vary depending on the destination.

(02)

Please note that for hygiene reasons, bodysuits, bodysuit-dresses, and swimwear cannot be returned or exchanged.

Returns & Exchange

• Before trying on your item, please ensure it is in perfect condition and suits your size and preferences.
• The item must show no signs of wear or use.
• All tags must be attached.
• The item must be in its original packaging.
We only accept returns in the case of manufacturing defects, reported within 3 days of delivery.

(01)

• Please note that exchanges are subject to the availability of the desired item.
• The item must show no signs of wear or use.
• All tags must be attached.
• The item must be in its original packaging.
• You may exchange it for another item from our online collection.
• Exchanges are available if the item does not fit or the style is not suitable.

(02)

To qualify for an exchange:

To qualify for an exchange:

Social Media

Navigation

© ENCELADE 2025. All Rights Reserved.
Latest news. Exclusive offers. Timeless styles. Straight to your inbox.